Creating Extraordinary In-Store Experiences Every Day
Strategy & Concept
The blueprint for seamlessly merging digital tech with physical retail. This critical phase lays the groundwork for successful digital-instore implementation, ensuring a cohesive and effective customer experience.
Understanding the Customer Journey, Defining Objectives, Concept Development, Technology Selection, Pilot Testing, Integration with Existing Systems (POS, CRM, etc), Staff Training and Engagement, Performance Measurement, Continuous Improvement
Design & Development
Where strategy becomes reality. We transform concepts into sleek, functional digital solutions, blending creative design, technical expertise, and user experience mastery for your in-store environment.
User Experience (UX) Design, Visual Design, Technical Development, Content Management, Interactivity and Engagement, Testing and Quality Assurance, Implementation and Deployment, Feedback and Iteration
Experience Management
Elevating retail through tech. We seamlessly integrate digital signage, interactive displays, and touch apps to boost engagement and efficiency. Our approach includes ongoing staff training and feedback loops, ensuring your in-store experience always shines.
Way of working
Start with the full
customer journey
customer journey
every touchpoint
Working together
with all stakeholders
with all stakeholders
integrated IXM workflows
Continuous evolvement
in an agile way
in an agile way
Ready to reimagine your retail environment?
Grassfish IXM powers global in-store networks for brands like BMW, Porsche, Co-op and Schindler, enabling them to deliver seamless, impactful experineces in every market.
