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Grassfish Unveils Next-Gen In-Store Experience Platform

Laptop displaying Grassfish IXM Aqua software interface with the title text

Built as the successor to the widely adopted Grassfish IXM One platform, Grassfish IXM Aqua combines deep retail expertise with a modern, cloud-native architecture. It empowers brands to bridge the gap between digital and in-person, simplify operations, and accelerate innovation. With intelligent content automation powered by AI, Aqua enables retailers to deliver highly personalised, contextual experiences at scale.

-“Grassfish IXM Aqua is more than a technological leap—it’s a smarter, simpler, and more open foundation for in-store innovation,” says Andrew Jarder, CPO at Grassfish. “We’ve taken everything we’ve learned from years of working with the world’s most iconic retailers and created a platform that empowers our customers to evolve faster, adapt to each journey, and create extraordinary experiences—every day.”

Key Innovations of Grassfish IXM Aqua:

  • Cloud-native and AI-ready: Built on Microsoft Azure, Grassfish IXM Aqua ensures enterprise-grade scalability, performance, and security, while enabling intelligent content delivery through AI automation.
  • API-first and modular architecture: Grassfish IXM Aqua is designed to integrate seamlessly into existing digital ecosystems, making it easier to innovate, deploy, and scale across global store networks.
  • Customer-centric experience management: The platform delivers more relevant, dynamic content tailored to local contexts and real-time conditions, boosting engagement, conversion, and loyalty.
  • Sustainability and future readiness: Grassfish IXM Aqua’s flexible architecture and built-in support for smart operations help retailers align their physical spaces with sustainable, data-driven retail strategies.

Grassfish will continue to enhance and support the existing Grassfish IXM One platform over a multi-year roadmap, ensuring customers have a smooth migration path aligned with their operational and strategic timelines.

Grassfish IXM Aqua marks a new era in digital in-store. By combining technology with digital in-store expertise and a collaborative approach, the next-gen platform sets a new standard for connected, intelligent, and sustainable customer experiences.

For more information, contact our CPO, Andrew Jarder, at andrew.jarder@grassfish.com

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